You can get a pass for free bus travel anywhere in England when you reach the female State Pension age. It does not matter if you’re a man or a woman.
The pass lets you travel for free during off-peak times:
If you live in the West Midlands, you can use your pass on the buses from 9.30am until 11.59pm. You can also get free travel on:
If you want to travel before 9.30am, you can get a £1.50 single fare on National Express West Midlands buses. Show your travel pass to the driver and ask for a £1.50 single ticket.
If you often travel before 9.30am, you can get a pre-9.30 add-on ticket. Use our ticket finder to find pre-9.30 add-on tickets.
You can also use your travel pass as a pay as you go card. This means you can use it to pay for:
To use your travel pass as a pay-as-you-go card, you need to either:
You can get a West Midlands older person's travel pass if you live in the West Midlands. You must live at a property where council tax is paid to one of these councils:
If you do not live in the West Midlands, contact your local authority to apply.
If you apply through the post, send your application to the address on the form.
We'll write to you 4 to 6 weeks before your pass expires and tell you how to renew it.
If you’ve lost your letter, you can still renew your travel pass online.
You should get your new pass 2 weeks before your current one expires. Contact Customer Services if you have not got it by then.
Customer Services - Ticketing
Mondays, Tuesdays, Thursdays and Fridays, 8am to 6pm
Wednesdays, 10am to 6pm
Saturdays, 9am to 1pm
Closed Sundays and Bank Holidays
You can update your personal details online if your name or address has changed.
You can update your photo by email or by post. Send your new photo to Ticketing Services.
You'll need to send us:
Customer Services - Ticketing
Transport for West Midlands
16 Summer Lane
Birmingham
B19 3SD
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